Responsible for personal data: Carmen Ferrando hereinafter “The artist”, your tax identification number with address hereinafter “the artist”, and whose contact email is info@carmenferrando.com
Data requested on the website and purpose of processing. Name, surname, and email address on contact forms: to make any direct contact with The Consultant, whether to ask questions, make comments, make suggestions, request a service or product, or any other information. Failure to provide the minimum personal data required will make it impossible for The Artist to respond to the request. Name and email address: to post comments on the website’s blog. Name, surname, address, telephone number, email address, tax identification number: this information will be requested at the time of payment for the service, for the purposes of processing all client-related matters. Name, telephone number, and email address for newsletters: with the express and voluntary consent of the data subject, the website will request the minimum information necessary to send an automated commercial newsletter, which will provide information about advertising, promotions, and other information about the services and/or products offered by The Artist. Email: Your email address will be requested to access the customer area, based on the information provided when creating the account.
If the user is under 16 years of age, they must have the authorization of their parents or legal guardians to provide their personal data. The artist has no way of effectively verifying the age of users, and is therefore exempt from any liability if the user does not comply with the provisions set forth herein. The artist will at all times ensure that the website, its content, and the processing of the user’s personal data are used in the most appropriate manner. To this end, the user may always exercise their rights of access, rectification, erasure, portability, erasure, or objection, all in strict compliance with the guidelines of the laws governing the matter, by writing to the following email address: [website address]. The artist will never share the data it holds with third parties. If this is done to fulfill the services contracted by a participant, send the newsletter, comply with legal requirements, or for the administration of the website, the appropriate confidentiality agreements will be established between the parties. Third-party links found on the website have privacy policies that are separate from the artist’s. Access to these sites is the user’s responsibility, and it is their responsibility to understand them and decide whether or not to accept them.
FORMS
The website has four types of forms:
Contact forms: Users, clients, or participants can find forms that facilitate communication with the Artist to ask questions or make comments, request a quote, reserve any of the services offered on the website, or claim any rights they may have. Failure to provide the minimum personal data required will make it impossible for the Artist to respond to the request. This processing will be considered legitimate as it is part of pre-contractual due diligence. The Artist’s website and email servers will be the data processors.
Advertising forms: Users, buyers, or participants will be asked for their express and voluntary consent to provide the Artist with the minimum data required to send advertising and commercial information related to the services and/or products offered by the Artist, to be added to an automated email marketing file managed by the data processor indicated below. The processing of personal data found in this section has been carried out with the consent of the data subject.
For blog comments: In order to prevent spam and inappropriate messages, and to ensure proper tracking, the user will be asked for their name, email address, and website to identify them when commenting on blog posts. This information will be visible to other website users. If you do not wish for your data to be visible to others, you must contact the artist at the following email address. The website server will be responsible for processing the information, which will be carried out with the consent of the data subject.
To process the service request: Users, clients, or participants will be asked for their information so that the artist can process the services requested by the client. This processing of personal data is legitimate due to the contractual relationship that exists with the client or participant. The data will be stored on the website server.
DATA PROCESSORS The artist requires the support of third parties to adequately offer her services and products. She enters into the appropriate confidentiality agreements with them and verifies compliance with personal data protection regulations. The data provided to these third parties may not be used for any purpose not authorized by the data subject. In compliance with the principles of information and transparency, these third parties are: Here are some examples; adapt this to your case.
Mailchimp: Used to automate commercial newsletters and send advertising for products and/or services offered on the website to the data subject’s email address. This service is operated by The Rocket Science Group LLC, located in the United States of America. It has a security agreement called the Privacy Shield, in accordance with the requirements of the European Data Protection Committee, which can be consulted here https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active. For more information about its privacy policy, you can visit: https://mailchimp.com/legal/privacy/.
Google: Tool used to specify what you use it for. This service is operated by Google LLC, located in Mountain View, California, United States of America, and is a subscriber to the EU-US Privacy Shield. which can be consulted at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. If you want to know more about your privacy policy you can consult: https://policies.google.com/privacy.
Hostinger: Provides web hosting services through Hostinger. Its European headquarters are located in Lithuania, and its privacy policy can be viewed at: https://www.hostinger.es/privacy-policy Facebook Pixel: Advertising analytics tool used to understand the actions of data subjects on this website. This service is provided by Facebook, Inc., located at 1601 Willow Road, Menlo Park, CA 94025, United States of America. If you are located outside the United States of America or Canada, the data controller responsible for your information is Facebook Ireland Ltd., located at 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. It is certified under the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as described at https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active. For more information about the privacy policy, visit https://www.facebook.com/privacy/explanation.
Google Analytics: Web analytics service, used to view statistics on website usage. This service is operated by Google LLC, located in Mountain View, California, United States of America. It has subscribed to the EU-US Privacy Shield Framework, which can be consulted at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. For more information about its privacy policy, please visit: https://policies.google.com/privacy.
Manychat: A tool used to create bots on Facebook pages. This service is provided by ManyChat, INC. It can be contacted via email at support@ManyChat.com. Its privacy policy can be viewed at https://manychat.com/privacy.html.
Stripe Inc.: Used to manage debit and credit card payments on the website. This company is located in the United States and has a security agreement called Privacy Shield, in accordance with the requirements of the European Data Protection Committee, which can be consulted here https://www.privacyshield.gov/participant?id=a2zt0000000TQOUAA4&status=Active. For more information, visit https://stripe.com/us/privacy. WhatsApp: Tool used for communication with users, buyers, customers, and participants through WhatsApp Ireland Limited (for those located in Europe). You can contact WhatsApp Ireland Limited through the link https://www.whatsapp.com/contact/?subject=messenger. You can view its privacy policy at https://www.whatsapp.com/legal?eea=1#privacy-policy.
n specific cases, the artist may use applications or tools not included or mentioned in this list, as they may be a better option to assist in the completion of a specific task. Should this occur, the Artist will notify its users, clients, or participants, as appropriate.
POLICIES RELATED TO THE NEWSLETTER
These policies will always be understood as a complementary part of the terms and conditions set forth on the website, and both will apply equally in the event of a dispute. The privacy and intellectual property policy applied will be the same as those set forth in the website’s terms and conditions.
The «newsletter» shall be understood to be the digital newsletter that the artist periodically publishes and sends to its subscribers through an external email service provider, to which the user has voluntarily subscribed.
The artist is not obligated to send the newsletter at specific periods of time; therefore, the user is entirely free to do so whenever they deem appropriate. The user may at any time exercise their rights of access, rectification, cancellation, or objection by following the instructions found in the footer of the newsletter.
Users must not share their content with third parties, as this would violate the artist’s copyright. The only possible distribution channel is the one managed and/or authorized by the artist.
The artist will not be responsible for third-party content posted in the newsletter. Any disputes that arise should be addressed directly with the person or company mentioned.
All material posted in the newsletter is protected by copyright in favor of the artist. If it belongs to a third party, it will be understood that the artist has the proper authorization to use it as agreed with the author.
DURATION OF PROCESSING
In the case of personal data provided for billing and the purchase of products or services, it will be stored for the legally applicable period.
In the case of personal data provided for electronic commercial newsletters and blog comments, it will be for as long as the data subject wishes to remain on the subscription list. Therefore, they may unsubscribe at any time, automatically as indicated in each newsletter, or by writing to the email address.
